Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Westwood crews are already moving. We dispatch Westwood units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Westwood, CA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Westwood roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Basement Flooding in Westwood isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and Westwood, CA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Westwood, CA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Westwood property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters β every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Westwood call at a time.

The most expensive Westwood restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later β our Westwood dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Westwood response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Westwood rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Westwood homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Westwood accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint β we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Westwood job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Westwood job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Westwood, CA, most Westwood calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
A short call with our Westwood dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Westwood crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every Westwood job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Westwood paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." β Marcus T.
"The drying logs they left behind actually made sense β I could see the numbers dropping every day until it was done." β Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week β much faster than we expected." β Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." β Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." β Sam O.
Most Westwood dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes β every Westwood job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Westwood properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Westwood job as complete.
Yes, our Westwood crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in Westwood, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Westwood jobs.
Quick extraction and drying in Westwood significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Westwood job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Westwood and the surrounding zip codes listed below, plus neighboring communities throughout Westwood, CA.
Westwood is our home base, and our reach extends across Westwood, CA through a network of staged equipment and on-call technicians. If your address falls inside or near Westwood, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Westwood, Westwood, CACall now and speak with a real Westwood dispatcher, not a national call center.
Call +1-844-234-5373